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Trust, data and safeguarding

What is in place today, and what is planned. Every claim on this page carries a label, so a procurement checklist can be filled in from it without a phone call.

In place

Planned

Later

How we use AI

Teacher-facing by design. The Department for Education’s guidance is that teacher-facing use carries the clearer benefit and the smaller risk, and that its output still needs professional judgement.

In place

AI drafts for the adult, never for the child

Feedback comments, parent updates, reports and lesson outlines are drafted for a teacher to edit. The one place a child meets AI output today is the marking of their own creative writing, against a published rubric, with a human review path behind it. Nothing on the platform holds a conversation with a child.


Planned

Draft, then approve — enforced on the server

Anything AI has touched stays in a draft state until an adult approves it, and the endpoint that assigns work to a child refuses drafts. It is a rule in the API, not a convention in the interface.


Planned

An audit log you can read

Every draft, edit and approval recorded with who did it and when, inside your own licence. AI features can also be switched off per licence and per feature.


In place

The refuse list

No AI chat tutor for children. No AI-only subjective marking without a human path. Nothing child-facing unreviewed. No pass/fail predictions. No AI near safeguarding notes. No auto-sent parent messages. No behaviour/emotion profiling of minors. No unreviewed AI worked solutions.


In place

No training on your data

Your students’ work and your own material are never used to train models, ours or anyone else’s.


In place

UK and EU processing

The platform and its AI processing run on AWS in the UK and EU.

Data protection

The ICO’s 2026 edtech audit found most providers could not say where they were a controller, set retention schools could not change, and published thin privacy information. These are the answers to those three findings.

In place

You control your students’ data

For the children you enrol on a licence, you are the controller and we are your processor. We act on your instructions and for no other purpose.


Planned

A data processing agreement at sign-up

A click-through DPA is accepted when a licence is created, with the sub-processor list and the purpose of each processing activity written out.


Planned

A signed DPA for schools

Schools that need a signed agreement can have one — ours or yours. Ask and we will send the current draft to your data protection officer before you commit to anything.


Planned

Retention you set

Retention is a setting on your licence rather than a number we choose for you, and it applies to your students’ work and anything you upload.


Planned

Export and deletion

Per-child export, group export and a whole-licence export at exit, in CSV or Excel. Deletion on request, and nothing is held hostage if you leave.


In place

A DPIA you can read

A completed data protection impact assessment covers the AI marking pipeline and is available on request. An addendum covering tutor-managed children, uploads and each new AI purpose is written before those features ship, not after.

Safeguarding

Keeping Children Safe in Education 2026 treats interaction with AI that simulates conversation as a contact risk. That is one of the reasons the refuse list looks the way it does.

In place

No child-to-child contact anywhere

No chat, no forums, no comments, no shared boards, no profiles children can see of each other. It is absent from the product rather than switched off in a setting.


In place

No messaging in either direction

The platform does not send messages between people. Parent updates are drafted for you to send yourself, through whatever you already use.


In place

No AI conversation with a child

There is no chatbot, no assistant and no persona for children on the platform, and no plan to add one.


Later

A designated safeguarding lead on the licence

For schools: the DSL’s contact captured at setup, with anything the moderation layer flags routed to them.

Access arrangements and accessibility

Access arrangements are board-specific — ISEB allows extra time, overlays, font size, rest breaks and a hideable timer, while CAT4 allows no extra time at all. The product mirrors the real rules rather than offering a single toggle.

In place

Extra time, rest breaks, overlays, font size and a hidden timer

All available in the test player today, chosen for each attempt.


Planned

A per-child access profile set by you

The educator sets 10% or 25% extra time, stop-the-clock breaks, an overlay, font size or a dyslexia-friendly font once, and it follows the child — with the board’s own rules respected, so a CAT4 practice gets no extra time.


Later

A published accessibility statement

A WCAG 2.2 AA audit of both the educator and the pupil surfaces, and a statement published from it. In progress; we will not claim conformance before it is done.

Security

Cyber Essentials v3.3 brought cloud services into scope from April 2026 and requires multi-factor authentication wherever it is available. Staff MFA is treated as a product feature here, not a preference.

In place

Encrypted in transit and at rest

HTTPS everywhere, encrypted storage, and uploads held in private storage that is never publicly addressable.


In place

Hosted on AWS in the UK and EU

Managed infrastructure with backups, and a sub-processor list published with the DPA.


Planned

Multi-factor authentication for staff accounts

For owner and teacher logins on a licence, alongside role scoping so a teacher sees only their own groups.


Later

Cyber Essentials and a penetration test

Certification and an external test are planned as the school tier is built. Neither is claimed today.

Ask for the documents

The DPIA, the sub-processor list and the draft data processing agreement go to anyone considering a licence. Ask on the demo request form and say which you need.

Request a demo and the documents

The rest of the picture

Our general privacy policy covers the platform as a whole. What the licence includes, and what is live today, is on the educator hub.