Terms and Conditions

Last updated: 15 July 2025

Welcome to prep4all.co.uk, an online learning platform designed for children. These Terms and Conditions ('Terms') govern your access to and use of our website and services.

By using the prep4all.co.uk website ('Website'), you accept these terms. Please read them carefully. If you do not agree to these Terms, you must not use the Website. We recommend printing a copy for future reference.

Other Applicable Terms: These Terms refer to the following additional terms, which also apply:

Our Privacy Policy, detailing how we process your personal data.
Our Cookie Policy, providing information about cookies on our Website.

Are you a business customer or a consumer? You have different rights depending on whether you are a business or a consumer. You are a consumer if you are an individual buying our services wholly or mainly for personal use (not for trade, business, craft, or profession).

Information About Us and How to Contact Us

Who we are: The prep4all.co.uk website and associated services are operated by D&J TECHNOLOGY SOLUTIONS LIMITED (Company number 15890088), a private limited company incorporated in England and Wales on 11 August 2024. Our email address is contact@prep4all.co.uk. Our nature of business (SIC) is 62090 - Other information technology service activities. ("we", "us", "our", "prep4all.co.uk").

How to contact us: You can contact us by emailing contact@prep4all.co.uk or help@prep4all.co.uk, or by writing to us at our email address mentioned above.

How we may contact you: If we need to contact you, we will do so by telephone or by writing to you at the email address you provided in your order or registration.

1. Definitions

In these Terms, the following terms have the meanings assigned below:

Effective Date: The date we email you accepting your order for access to the Platform and Licensed Materials.
Information: Any confidential or proprietary documentation, materials, software, code, and information disclosed by one Party to the other.
Intellectual Property: All intellectual property rights including patents, trademarks, design rights, copyright, database rights, domain names, etc., whether registered or unregistered.
Licensed Materials: The content available on the Platform which you have purchased access to, including text, data, interactive features, images, audio, or video materials.
Parties: You and us (prep4all.co.uk / D&J TECHNOLOGY SOLUTIONS LIMITED).
Platform: The interactive online learning platform provided by us.
Software: Our software provided as part of the Platform, including updates.
Subscription Fees: Fees payable by you for User Subscriptions.
Term: The duration of your subscription as set out in clause 17.
User Subscriptions: Subscriptions purchased entitling Users to access the Platform and Licensed Materials.
Users: Individuals (e.g., children, students) authorised by you (e.g., parent, tutor) to use the Platform.
Virus: Anything (code, file, device) that may prevent, impair, or adversely affect the operation of computer software, hardware, networks, or user experience.
Working Day: Monday to Friday, excluding public holidays in England and Wales.
You/Your: A parent, guardian, tutor, school, or any individual or entity accessing the Website or authorised to use the Platform.

2. Our Contract With You

2.1 We permit use of the Platform and Licensed Materials based on these Terms. By checking the acceptance box during registration or ordering, you agree to be bound by these Terms.

2.2 Our acceptance of your order occurs when we email you confirmation, creating a contract between you and us.

3. Licensed Materials

3.1 Subject to these Terms, we grant you a non-transferable, non-exclusive licence to permit Users to use the Licensed Materials during the Term, strictly for educational purposes associated with the Platform.

3.2 You shall not sub-license the Licensed Materials.

3.3 We may require removal or revision of Licensed Materials at any time.

3.4 All rights not expressly granted are reserved by us.

3.5 We may require you to cease using any Licensed Materials if we reasonably believe your use infringes third-party rights or breaches law. We may offer alternative materials or terminate the agreement for affected materials.

4. Licence to use the Platform

4.1 Subject to these Terms, we grant you a non-exclusive, non-transferable right to permit Users to use the Platform during the Term.

4.2 Except as allowed by law, you may not (nor permit others to):

(a) Copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute any part of the Software.
(b) Rent, lease, sublicense, sell, assign, transfer, or dispose of the Software.
(c) Translate, reverse engineer, decompile, disassemble, or modify the Software.
(d) Vary, delete, or obscure proprietary notices on the Software, Platform, or Licensed Materials.
(e) Access the Platform or Licensed Materials to build a competing product or service.

4.3 You undertake to use reasonable endeavours to prevent unauthorised access and notify us promptly of any such access or use.

4.4 All rights not expressly granted are reserved by us.

5. Users

5.1 You undertake that:

(a) A User Subscription will not be shared concurrently by multiple individuals. It can be reassigned entirely to a new User, with the previous User losing access.
(b) Each User (or the responsible parent/guardian/tutor) must keep their password secure.

6. Provision of the Platform

6.1 We shall use reasonable endeavours to make the Platform available 24/7, except for planned and unscheduled maintenance.

6.2 We reserve the right to modify the Platform to conform with statutory requirements.

6.3 We are not liable for failures caused by your negligence or breach of these Terms.

6.4 We do not guarantee the Website will be secure or free from bugs or viruses. You are responsible for configuring your technology and using virus protection software.

7. Acceptable Use

7.1 You shall not access, store, distribute, or transmit Viruses via the Platform or Licensed Materials.

7.2 We may provide interactive services. While we may assess risks, we are not obligated to monitor or moderate these services and exclude liability for loss arising from misuse contravening content standards.

7.3 Content standards apply to all material contributed by you or Users. Contributions must comply with the spirit and letter of these standards.

7.4 Contributions must: Be accurate (facts); be genuinely held (opinions); comply with applicable law.

7.5 Contributions must not: Be defamatory, obscene, offensive, hateful, inflammatory; promote explicit material, violence, discrimination; infringe copyright/trademarks; deceive; breach legal duties; promote illegal activity; be threatening, abusive, invasive of privacy; harass, upset, embarrass; impersonate; misrepresent affiliation; falsely suggest emanation from us; advocate unlawful acts.

7.6 We determine, in our discretion, if a breach has occurred and may take appropriate action.

7.7 We have the right to remove any posting not complying with these standards.

8. Exercising Your Right to Change Your Mind (Consumers)

8.1 If you are a consumer, you generally have a 14-day right to change your mind and receive a refund for online purchases under the Consumer Contracts Regulations 2013.

8.2 This right does not apply to digital products (like access to our Platform and Licensed Materials) after you have started to download, access, or stream them.

8.3 You have 14 days after we confirm your order, or until you start using the service (whichever is earlier). If you agree to immediate access, you waive your right to change your mind.

9. Third-Party Websites and Internet Use

9.1 Links to third-party sites on our Platform or in Licensed Materials are for information only and do not imply our endorsement. We have no control over their content.

10. Warranties

10.1 We undertake that the Platform will be provided and Licensed Materials developed with reasonable skill and care.

10.2 This undertaking doesn't apply to non-conformance caused by misuse, modification by unauthorised parties, or factors outside our control. If non-conformance occurs, we will use reasonable efforts to correct it or provide alternatives. However, we:

(a) Do not warrant uninterrupted or error-free use, or that the Platform/Materials will meet your specific requirements.
(b) Do not guarantee exam passes or school acceptance.
(c) Are not responsible for delays or failures due to data transfer over networks (including the internet).

11. Your Obligations

11.1 You shall:

(a) Use the Platform and Licensed Materials only according to these Terms for permitted internal/personal educational purposes.
(b) Comply with our instructions and applicable laws.
(c) Not change or develop Licensed Materials without our prior written consent.
(d) Not resell the Licensed Materials.
(e) Only permit authorised Users access.
(f) Keep downloaded Licensed Materials secure and prevent unauthorised access, copying, modification, etc.
(g) Not display, upload, or input Licensed Materials to other websites without our prior written authorisation.
(h) Ensure Users comply with these Terms and be responsible for their breaches.
(i) Be responsible for your network connections and telecommunications links.
(j) Provide us with necessary up-to-date information and cooperation.

12. Charges and Payment

12.1 You shall pay the Subscription Fees as outlined in this clause.

12.2 Unless otherwise agreed, you must provide valid payment details (credit/debit card or approved purchase order) when ordering.

(a) If providing card details, you authorise us to bill the card on the Effective Date for the Term's Subscription Fee. We use a third-party payment processor (e.g., PayPal) to handle transactions securely.
(b) If providing purchase order information, we will invoice you, and payment is due within 28 days of the invoice date.

12.3 All fees are:

(a) Inclusive of VAT unless stated otherwise.
(b) Payable in pounds sterling (GBP).
(c) Non-cancellable and non-refundable, except as required by law or specified in our refund policy (if applicable, e.g., during a trial period).

12.4 If payment is overdue, without prejudice to other rights, we may:

(a) For business customers, charge interest at 4% above the Bank of England base rate daily until payment.
(b) Suspend your and User access to the Platform and Licensed Materials.

12.5 Business customers must pay all amounts due without set-off, counterclaim, or deduction (except as required by law).

13. Intellectual Property

13.1 All Intellectual Property rights in the Software, Platform, Licensed Materials, and our Information remain our exclusive property (or our licensors'). You acquire no rights other than the licence granted by these Terms.

13.2 If subscribed, you may save and print downloadable Licensed Materials during the Term for personal, non-commercial use only. Onward distribution or publication is prohibited.

13.3 Our status (and identified contributors') as authors must always be acknowledged.

13.4 If you are a school or organisation, you grant us a non-exclusive licence to use your name and logo on our website and marketing materials for promotional purposes, unless you notify us otherwise in writing.

14. Confidentiality

14.1 Both Parties shall keep the other's Information confidential and use it only for the purposes of these Terms.

14.2 You agree we may disclose your Information to third parties as reasonably required to provide the service (e.g., payment processors).

14.3 Confidentiality obligations do not apply to information that is: Publicly known (not by breach); already possessed; lawfully received from a third party; independently developed; or required by law/court/regulator to be disclosed.

14.4 We may publicise that you use our Platform/Materials in advertising, promotions, etc.

14.5 We may divulge your Information to employees, agents, subcontractors, advisors who need to know.

14.6 Confidentiality obligations survive termination.

15. Our Responsibility for Loss or Damage (Consumers)

15.1 If we fail to comply with these Terms, we are responsible for foreseeable loss or damage resulting from our breach or failure to use reasonable care and skill. Loss is foreseeable if obvious or contemplated by both parties at the contract time.

15.2 We do not exclude or limit liability where unlawful, including for death/personal injury caused by negligence, fraud, or breach of your legal rights regarding the services.

15.3 We supply the Platform/Materials for domestic/private use. If you use them for commercial/business purposes, our liability is limited as per Clause 16.

16. Liability (Business Customers and Limitations)

16.1 This clause outlines our entire financial liability (including for employees, agents, subcontractors) arising under or in connection with these Terms, use of the Platform/Materials, and misrepresentation or tortious acts.

16.2 Except as expressly provided:

(a) You assume sole responsibility for results obtained from using the Platform/Materials.
(b) All warranties, representations, conditions implied by statute/common law are excluded to the fullest extent permitted.
(c) The Platform and Licensed Materials are provided "as is".

16.3 Nothing excludes/limits our liability for: Death/personal injury from negligence; fraud; or any liability not permitted to be excluded by law.

16.4 Subject to 16.3:

(a) We are not liable for: Loss of profits, business, goodwill; loss/corruption of data; pure economic loss; or special, indirect, or consequential loss/costs/damages.
(b) Our total aggregate liability (contract, tort, misrepresentation, etc.) is limited to the Subscription Fees paid by you in the 12 months preceding the liability arising (or the 12 months prior to termination if it arises after).

17. Term and Termination

17.1 These Terms commence on the Effective Date and continue for the subscription term selected by you (the "Term"), unless terminated earlier according to these Terms. Subscription may automatically renew unless cancelled prior to the renewal date, subject to the specific plan details.

17.2 Either Party may terminate immediately if the other:

(a) Fails to pay amounts due.
(b) Commits an irremediable material breach, persistently repeats a remediable breach, or fails to remedy a breach within 14 days of notice.
(c) Takes steps towards insolvency (administration, liquidation, receivership, etc., excluding solvent restructuring).
(d) Suspends or ceases (or threatens to) a substantial part of its business.
(e) Has a deteriorating financial position jeopardising its ability to fulfil obligations under these Terms (in the terminating party's opinion).

17.3 We may terminate (or suspend access) immediately:

(a) If required for legal/regulatory reasons.
(b) On 14 days' notice if we or our suppliers cease operating relevant services/products (no refund of fees paid in this specific case).
(c) If you breach the Acceptable Use policy (Clause 7).

17.4 Termination does not affect accrued rights/liabilities.

17.5 We may suspend access if we are entitled to terminate. Suspension does not preclude subsequent termination.

18. Consequences of Termination

18.1 Upon termination:

(a) You must immediately cease using the Platform and Licensed Materials.
(b) Pay any outstanding sums due.
(c) Return or destroy (and confirm destruction upon request) all our Information and Licensed Materials (including all copies).

18.2 Accrued rights/remedies/obligations survive termination.

18.3 Terms intended to survive termination (e.g., Confidentiality, Liability, Intellectual Property ownership) will continue in effect.

19. Force Majeure

19.1 We are not liable for delays or failures caused by events beyond our reasonable control (e.g., strikes, network failures, acts of God, war, governmental orders, fire, flood, supplier defaults).

20. Notices

20.1 Notices must be in writing and sent by first-class post, hand delivery, or email.

20.2 Notices to you will be sent to the email provided in your order/registration. Notices to us should be sent to D&J TECHNOLOGY SOLUTIONS LIMITED email: contact@prep4all.co.uk.

20.3 Notice is deemed given: Upon hand delivery; 2 Working Days after posting (first class); 1 Working Day after email transmission.

21. General

21.1 You may not assign or transfer these Terms without our prior written consent.

21.2 Failure or delay by us in enforcing any term does not waive our right to enforce it later.

21.3 Headings are for convenience only.

21.4 We may assign, transfer, or subcontract our rights/obligations under these Terms.

21.5 If any part is held unlawful/invalid, it will be struck out, with the remainder in effect. Parties will negotiate a replacement in good faith.

21.6 For business customers, these Terms constitute the entire agreement, superseding prior agreements. Neither party relies on pre-contractual representations not expressly set out herein.

21.7 These Terms are between you and us. No third party has rights to enforce them.

21.8 **Governing Law (Consumers):** English law governs. Legal proceedings can be brought in English courts. If you live in Scotland or Northern Ireland, you can bring proceedings in your local courts or English courts.

21.9 **Governing Law (Businesses):** English law governs. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

prep4all.co.uk is a trading name of D&J TECHNOLOGY SOLUTIONS LIMITED. Registered in England and Wales No. 15890088. Email: contact@prep4all.co.uk.